Executive Summary of Chateau Dagel (A) Epilogue Case Study Solution

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Executive Summary of Chateau Dagel (A) Epilogue Case Solution

The reports offers with the issue of efficient IT investing on facilities of the business such as incompatible, inadequate and glitch-prone appointment system that has not been managing 45000 calls per day in an efficient manner. It is recommended that the business ought to utilize the IT spending on infrastructure, in order to enhance the booking system. The business ought to assign an adequate amount of budget on improving customer commitment, bolstering earnings and optimizing the market share, which can be done by permitting the agents to utilize the web enabled appointment system as well as book more personalized trips for clients.

In present days, the whole sensing unit market in the United States is shifting towards offering less expensive products, which are less in prices, and the companies are also offering the multi functions sensor system to the clients. There is a requirement to make key decisions concerning the number of different activities and operations that what products and services require to be presented and manufactured in the near future and what products and services need to be ceased in order to increase the overall business's earnings in upcoming years. As the Figure 1.1 is showing that the factory automation business is lying in the low supply chain effectiveness and low market efficiency as it is providing the negative 1 percent return on invested capital (ROIC), so, it will be a much better decision to discontinue this product from its product line or to re-evaluate it by determining the different chances for enhancing the effectiveness associated with the factory automation organisation.