The Service Factory Case Study Solution

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The Service Factory Case Solution

The Service Factory Case Study Solution is a widely known name of a New York based, world's leading company in the food and drink industry. business is a leading brand in convenient snacks, foods and beverages with its presence in about 200 nations.
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The report consists of a deep analysis of various aspects of the social responsibilities of significant business in the food and drink market in basic, and Case Help in specific. It likewise offers an analysis of the growing health and environmental issues consisting of weight problems, heart problem, environmental destruction etc. in the Western nations and the function of the business in the food and beverage industry to resolve these concerns. The report also offers an assessment of the extent of sustainability and CSR in the The Service Factory Case Study Help's service technique together with the decision of how Case Study Help produces value for its consumers. The report also supplies certain strategic options for business to incorporate the criticism over its social responsibility with certain suggestions and an execution strategy.

Concerns Recognition

The giant food and drink company was going through a criticism over its obligation towards different social and eco-friendly concerns including; obesity, heart diseases, environmental devastation etc. These criticisms lead, to reconsider about the business strategy of The Service Factory Case Study Analysis. The David A Garvin has actually understood that the general society, the way of life of individuals and the people at whole have been altered now. In this situation with increasing patterns towards healthier products and the increasing ecological issues, Case Study Solution needs to change its instructions towards healthier items. company had actually taken particular essential steps relating to the environmental effects of its items, however, these actions are not enough to end up the criticism over the business's obligation towards social and ecological concerns. Therefore, the is required to take particular tactical actions to alter the marketplace position of its particular well-known brands and present The Service Factory Case Study Analysis as a company producing healthy items in the market. In this regard, Case Study Help and other food and drink business must use their power to move the customer taste towards much healthier items to eliminate the constraints in the development of food industry.

Critical Analysis

The shift from the usage of natural food to made food has actually highly affected the health of the customers. All of the data related to the health concerns with the incorporation of produced food in the market describe the prevalence of the health concerns related to food system. These problems are indirectly the outcome of various practices of the food and drink companies for producing worth for their consumers.

Worth Creation at The Service Factory Case Study Analysis

The Service Factory Case Study Analysis being a giant business in the food and drink market, supplies high value to its clients by various methods. Worth production in the food and drink industry is done through 2 ways i.e. taste and accessibility of the product. Case Study Analysis has a competitive advantage in supplying its products everywhere globally. Its marketing ability makes it able to target a big base of consumers. The company exists in about 200 countries with a a great deal of famous global brands. The everywhere existence of the business products provides high value to consumers.

The company develops value for its customers by ways of offering large number of delicious food products including salt, fat and sugar, which are the active ingredients that are straight connected with the psychological core of the customer's brain. The The Service Factory Case Study Solution along with other huge food and drinks business develop value for its customers by manipulating these components in its items. Case Study Help along with other huge companies is interested in finding ways to increase the consumer worth from its products through exploiting the vulnerability.

In addition to it, the company likewise develops worth by means of including the healthy point in its items. The company has done specific efforts in order to supply healthy items and minimize the share of The Service Factory Case Study Analysis in total environmental devastation. Case Study Help has actually taken specific steps related to the sustainability of people and environment consisting of the 2009 announcement of the ambitious objectives and dedications connected to Case Study Solution items, market and the community.

All of these methods have succeeded at developing value for the company consumers. Nevertheless, these ways have also result in the increased environmental issues and the criticism over the company's function in increasing health and environmental difficulties. The incorporation of ingredients like salt, fat and sugar in the company items for producing customer worth deals with high quantity of criticism. These components are the main reason for specific fatal illness in human including obesity, diabetes, cardiovascular disease etc. Increasing health associated problems have raised the criticism for The Service Factory Case Study Analysis.

Useful Function of Significant Food and Drink Companies in Resolving Social and Ecological Expenses Associated with the Market

Significant food and drink business consisting of The Service Factory Case Study Analysis and so on can play a constructive function in dealing with social and eco-friendly expenses associated with the industry. The ecological costs associated with food and drink industry consist of the environmental destruction due to the increase of nitrogen which has actually led to the minimized water drinking patterns, river contamination, and increased emission of greenhouse gases from soil etc. All these factors results in environmental devastation which might be a big hazard to the existence of mankind in future.

Major cause of these environmental changes is mass usage of nitrogen rich fertilizers and the active ingredients by the food and drink companies. For that reason, food and drink companies need to play a positive function in attending to these concerns to eliminate their development constraints associated with the criticism from the ecological neighborhoods.

The business must avoid usage of nitrogen fertilizers and ought to search out the products of those farmers that do not use fertilizers for their crop. The business could utilize sustainable energy sources at their production plant to compensate the greenhouse gas emissions from the usage of nitrogen-rich products.

In addition to the ecological expenses there are certain social costs related to the food and drink industry which must be addressed by the giant food and drink business to achieve the industry development and to avoid the criticism from the environmental neighborhoods. Social expenses associated with the market includes the increasing health issues associated with weight problems, heart disease, diabetes etc. The giant companies might play an useful role in attending to these issues.

The business might move towards healthier items by lowering the quantity of harmful substances in their processed foods i.e. dioxin, which could result in deadly human illness. Together with it, the business ought to utilize more nutritious components instead of derivatives of Corn and Soy to increase number of calories from their items. The companies could also do efforts to shift consumer tastes towards healthy items as they have actually controlled the consumer taste for couple of years. In this way the giant food and beverage companies could play a constructive role in attending to social and eco-friendly costs associated with the market.

Assessment of Sustainability at The Service Factory Case Study Analysis

There was a potential shift in the business method and objectives at Case Study Help. The new CEO was focused on purchasing much healthier products for attaining sustainable development for the company together with providing much healthier future for the people and the planet both. Under the new vision, the slogan of the company was likewise changed from the "enjoyable for you" to "much better for you".

Human Sustainability

business acquired Quaker Oats producing TrueNorth nut snacks and SoBe, and Naked Juice producing soy drinks and natural drinks to present different much healthier products in its portfolio. Despite of being considered a Case Help's healthy brand name, the products of Quaker Oats included a number of components which were harmful to health.

Along with the inculcation of healthy brand names in its portfolio through acquisitions, The Service Factory Case Study Solution has actually taken particular sustainability actions for its market places. Among significant examples in this regard is the Business's marketing method associated to schools. The company markets just low calories and nutritious drinks options in schools.
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Another action taken by Case Study Help towards human sustainability is the shift of its focus towards research study and advancement for presenting new and healthy items in its portfolio. The company has actually increased its research study and development spending plan and has presented an army of health scientists to design certain healthy items.

Environmental Sustainability

Along with the human sustainability, The Service Factory Case Study Analysis has actually taken several actions towards ecological sustainability. The business has actually devoted to various goals connected to water, land, packaging, environment change and neighborhood. In this regard, the business dedicated to lower its packaging by millions of tones to prevent high quantity of wastes. The company has actually devoted to lower greenhouse gas emissions along with the achievement of effectiveness in the energy use. business has actually also tried particular philanthropic activities including a commitment to offer safe drinking water to 3 million people in developing countries by 2015.

On the basis of above analysis, it might be determined that the business has actually taken several actions towards human and ecological sustainability. These steps are still not adequate to accomplish the preferred commercial growth and to reduce the criticism over the social responsibility of Case Study Solution.


Certain long term tactical options could be derived for the business on the basis of above analysis. These alternatives can be evaluated on the basis of the fact that how the alternative would make it possible for the company to attain its goal of potential development and lower the criticism over the business. The alternatives could be evaluated on the basis of the time frame that would be taken by an option to be implemented along with the cost and risks related to the alternative

Alternative-1: introduction of a New Line of product Associated with Healthy Foods and Beverages

The first step that The Service Factory Case Study Analysis could take is to present a new product line related to healthy food and drinks. Although, the company has actually already presented specific heath associated brands, however, the number of these brands in its portfolio is not prospective to decrease the criticism and attain possible development. Therefore, the company needs to introduce a wide range of healthier items by using its considerable research study and advancement expenses. The pros and cons related to the intro of a healthy product line in the portfolio are provided listed below:


• Ability to target a great deal of consumers i.e. health mindful consumers.
• Decrease of the criticism of environmental concerned societies and neighborhood development companies.
• Satisfaction of the social obligation by settlement of the dangerous items with healthy products.
• Could be carried out within few years i.e. 3 to 5 years.


• Threat of failure of the brand-new products in the market i.e. customers might not like the taste and might not accept the much healthier items due to the addictive nature of harmful items.
• The harmful items in the item portfolio may make the incorporation of healthy products stop working to minimize criticism.
• Huge cost of research study and development required to build brand-new healthy items.

Alternative-2: High level Acquisition of Health related Companies

Another alternative option to achieve the possible growth and lower the criticism is to get the health associated companies at a high level. Financial investment in these kind of companies would enable The Service Factory Case Study Help to introduce a big variety of much healthier products within a short time duration without any requirement of substantial research and advancement expenditures. The benefits and drawbacks connected to alternative 3 are offered listed below:


• Saving of big quantity of research study and development expenses for brand-new product advancement.
• Incorporation of new items within 2 years.
• Capability to target a great deal of consumers i.e. health conscious customers.
• Decrease of the criticism of environmental worried societies and community development companies.
• Fulfillment of the social duty by compensation of the harmful items with healthy products.


• The acquisition may not prove to change the image of The Service Factory Case Study Solution as in case of Quaker Oats.
• Requirement of huge quantity of capital.
• Risk of failure of the brand-new items in the market i.e. customers may not like the taste and may decline the much healthier products due to the addicting nature of harmful products.
• The dangerous products in the product portfolio may make the incorporation of healthy products fail to reduce criticism.

Aletrnative-3: Replacement of Hazardous Products with Healthy Products in the Portfolio

Another alternative choice for The Service Factory Case Study Help is to replace all of its harmful items with much healthier products. The replacement of dangerous products with much healthier products would entirely change the market position of the business and would need a big number of required steps to be taken.


• Change of market position of The Service Factory Case Study Analysis
• Ability to target large number of customers i.e. health conscious consumers.
• End of all of the criticism of environmental worried societies and neighborhood development companies.
• Satisfaction of the social obligation


• Threat of failure of the brand-new items in the market i.e. consumers might not like the taste and might not accept the much healthier products due to the addictive nature of hazardous products.
• Huge expense of research and advancement required to develop brand-new healthy products.
• Employee might resist over the modification in the business design and organisation technique.
• Number of years needed for the execution.
• Shift of focus from the core competencies.


With the deep analysis of the company's CSR, concerns faced by the company and the current industry situation, The Service Factory Case Study Help is advised to consider alternative 2 of high level of acquisition of health associated companies. As the acquisitions would enable the company to save of huge quantity of research and advancement expenses for brand-new item advancement. Along with it, acquisitions would allow incorporation of brand-new products within 2 years along with the capability to target a great deal of consumers. The acquisitions would result in the reduction of the criticism from the worried organizations.However, the alternative would need substantial quantity of investment funds. The companies might not be able to reduce the criticism. But, with a mindful analysis of the acquisition with an aggressive marketing projects, The Service Factory Case Study Analysis could show to be successful in attaining the targets.

This The Service Factory case study is writen by : David A Garvin

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