Executive Summary of Apple Computer 2005 Case Study Solution

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Executive Summary of Apple Computer 2005 Case Analysis

The reports offers with the problem of efficient IT spending on facilities of the company such as incompatible, inadequate and glitch-prone booking system that has not been dealing with 45000 calls per day in an effective way. It is advised that the business must utilize the IT investing on facilities, in order to improve the reservation system. The business must allocate an adequate quantity of budget on enhancing customer loyalty, boosting profit and making the most of the market share, which can be done by permitting the representatives to use the web made it possible for reservation system as well as book more personalized holidays for customers.

In present days, the whole sensing unit market in the United States is moving towards supplying less expensive products, which are less in costs, and the companies are likewise offering the multi functions sensing unit system to the clients. There is a need to make key choices relating to the number of different activities and operations that what products and services need to be introduced and manufactured in the near future and what products and services need to be stopped in order to increase the total business's revenues in upcoming years. As the Figure 1.1 is revealing that the factory automation business is lying in the low supply chain performance and low market performance as it is offering the negative 1 percent return on invested capital (ROIC), so, it will be a much better choice to stop this item from its item line or to re-evaluate it by recognizing the various chances for enhancing the performance associated with the factory automation service.