Executive Summary of Upwork: Creating The Human Cloud Case Study Solution

Home >> David B Yoffie >> Upwork: Creating The Human Cloud >> Executive Summary

Executive Summary of Upwork: Creating The Human Cloud Case Solution

The reports deals with the problem of efficient IT spending on facilities of the company such as incompatible, inadequate and glitch-prone booking system that has not been handling 45000 calls per day in an efficient way. It is suggested that the business should utilize the IT spending on infrastructure, in order to enhance the appointment system. The business must allocate an enough amount of budget plan on enhancing customer loyalty, strengthening revenue and maximizing the market share, which can be done by enabling the agents to utilize the web allowed reservation system as well as book more customized holidays for clients.

In existing days, the whole sensing unit market in the United States is shifting towards offering less pricey products, which are less in prices, and the companies are also providing the multi functions sensor system to the clients. There is a need to make key decisions relating to the number of various activities and operations that what items and services require to be presented and produced in the near future and what items and services require to be terminated in order to increase the general business's earnings in upcoming years. As the Figure 1.1 is revealing that the factory automation company is lying in the low supply chain efficiency and low market efficiency as it is offering the unfavorable 1 percent return on invested capital (ROIC), so, it will be a better decision to stop this item from its product line or to re-evaluate it by recognizing the various opportunities for enhancing the performance associated with the factory automation service.