Executive Summary of Wal-Mart 2005 Case Study Solution

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Executive Summary of Wal-Mart 2005 Case Solution

The reports deals with the issue of effective IT spending on facilities of the business such as incompatible, unsuited and glitch-prone appointment system that has actually not been dealing with 45000 calls per day in an efficient way. It is recommended that the business should utilize the IT spending on facilities, in order to enhance the appointment system. The business needs to assign an adequate amount of budget on improving consumer loyalty, strengthening earnings and maximizing the market share, which can be done by permitting the agents to utilize the web made it possible for appointment system as well as book more personalized getaways for clients.

In existing days, the whole sensing unit market in the United States is moving towards offering less pricey items, which are less in prices, and the business are also providing the multi functions sensing unit system to the clients. There is a need to make key decisions regarding the number of different activities and operations that what products and services require to be introduced and manufactured in the near future and what products and services require to be discontinued in order to increase the overall company's earnings in upcoming years. As the Figure 1.1 is revealing that the factory automation organisation is lying in the low supply chain effectiveness and low market efficiency as it is providing the negative 1 percent return on invested capital (ROIC), so, it will be a better choice to terminate this item from its product line or to re-evaluate it by recognizing the different opportunities for improving the performance associated with the factory automation service.