Executive Summary of Saturns Supply Chain Innovation High-Value In After-Sales Service Case Study Analysis

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Executive Summary of Saturns Supply Chain Innovation High-Value In After-Sales Service Case Help

The reports deals with the problem of efficient IT investing on facilities of the business such as incompatible, inadequate and glitch-prone booking system that has not been handling 45000 calls per day in an efficient manner. It is suggested that the company needs to utilize the IT investing on infrastructure, in order to enhance the reservation system. The company ought to assign an adequate amount of budget on enhancing consumer loyalty, bolstering profit and taking full advantage of the market share, which can be done by allowing the representatives to utilize the web made it possible for booking system as well as book more tailored getaways for clients.

In existing days, the entire sensing unit market in the United States is shifting towards offering less expensive items, which are less in rates, and the companies are also supplying the multi functions sensing unit system to the customers. There is a need to make essential decisions regarding the number of various activities and operations that what products and services need to be introduced and manufactured in the near future and what items and services require to be stopped in order to increase the overall company's earnings in upcoming years. As the Figure 1.1 is revealing that the factory automation service is lying in the low supply chain performance and low market performance as it is offering the negative 1 percent return on invested capital (ROIC), so, it will be a better choice to terminate this product from its product line or to re-evaluate it by recognizing the different chances for improving the efficiency associated with the factory automation company.