Executive Summary of Suzuki Samurai (Supplement) Case Study Analysis

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Executive Summary of Suzuki Samurai (Supplement) Case Analysis

Executive SummaryThe reports offers with the issue of efficient IT investing on infrastructure of the company such as incompatible, inadequate and glitch-prone appointment system that has actually not been managing 45000 calls per day in a reliable way. It is recommended that the business needs to utilize the IT spending on infrastructure, in order to enhance the reservation system. The business needs to allocate an enough amount of spending plan on improving customer loyalty, bolstering revenue and optimizing the market share, which can be done by permitting the representatives to utilize the web enabled appointment system as well as book more tailored holidays for customers.

In current days, the whole sensing unit market in the United States is shifting towards providing less pricey products, which are less in rates, and the business are likewise providing the multi functions sensor system to the clients. There is a need to make crucial choices concerning the number of different activities and operations that what items and services require to be introduced and manufactured in the near future and what items and services need to be discontinued in order to increase the overall business's earnings in upcoming years. As the Figure 1.1 is revealing that the factory automation business is lying in the low supply chain effectiveness and low market efficiency as it is providing the negative 1 percent return on invested capital (ROIC), so, it will be a better decision to cease this item from its item line or to re-evaluate it by determining the different opportunities for improving the performance associated with the factory automation service.