Executive Summary of Strategy Execution Module 1 Managing Organizational Tensions Case Study Analysis

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Executive Summary of Strategy Execution Module 1 Managing Organizational Tensions Case Solution

The reports deals with the issue of effective IT spending on infrastructure of the company such as incompatible, unsuited and glitch-prone booking system that has not been handling 45000 calls per day in a reliable manner. It is advised that the business must use the IT spending on facilities, in order to improve the appointment system. The business should assign an adequate amount of budget on improving customer loyalty, boosting earnings and maximizing the market share, which can be done by allowing the representatives to utilize the web enabled appointment system as well as book more personalized vacations for customers.

In current days, the whole sensor market in the United States is shifting towards supplying less pricey products, which are less in rates, and the business are also offering the multi functions sensing unit system to the consumers. There is a need to make essential decisions relating to the number of different activities and operations that what items and services require to be presented and manufactured in the near future and what items and services need to be discontinued in order to increase the general business's revenues in upcoming years. As the Figure 1.1 is showing that the factory automation service is lying in the low supply chain effectiveness and low market performance as it is offering the unfavorable 1 percent return on invested capital (ROIC), so, it will be a much better decision to cease this item from its item line or to re-evaluate it by recognizing the various chances for enhancing the effectiveness associated with the factory automation organisation.