Executive Summary of Implementing A Balanced Scorecard Management Program Case Study Analysis

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Executive Summary of Implementing A Balanced Scorecard Management Program Case Solution

The reports deals with the issue of effective IT investing on infrastructure of the company such as incompatible, inadequate and glitch-prone appointment system that has actually not been managing 45000 calls per day in a reliable way. It is advised that the business needs to use the IT investing on facilities, in order to improve the booking system. The business ought to assign an enough amount of budget on enhancing customer loyalty, strengthening revenue and taking full advantage of the market share, which can be done by permitting the agents to use the web allowed booking system as well as book more tailored getaways for customers.

In current days, the entire sensor market in the United States is shifting towards providing less costly products, which are less in costs, and the business are also offering the multi functions sensor system to the clients. There is a need to make essential decisions regarding the number of various activities and operations that what items and services require to be presented and made in the near future and what items and services need to be stopped in order to increase the overall company's profits in upcoming years. As the Figure 1.1 is revealing that the factory automation company is lying in the low supply chain effectiveness and low market performance as it is offering the unfavorable 1 percent return on invested capital (ROIC), so, it will be a better decision to discontinue this product from its item line or to re-evaluate it by identifying the different opportunities for enhancing the efficiency associated with the factory automation company.