Executive Summary of Standard Chartered Banks Acquisition Of American Express Bank (A) Case Study Solution

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Executive Summary of Standard Chartered Banks Acquisition Of American Express Bank (A) Case Help

The reports offers with the problem of effective IT spending on infrastructure of the business such as incompatible, inadequate and glitch-prone appointment system that has actually not been dealing with 45000 calls per day in an efficient way. It is recommended that the business ought to use the IT investing on facilities, in order to enhance the appointment system. The business should assign an adequate amount of budget on enhancing client commitment, strengthening earnings and maximizing the market share, which can be done by allowing the representatives to utilize the web allowed appointment system as well as book more customized vacations for clients.

In existing days, the whole sensing unit market in the United States is shifting towards supplying less pricey products, which are less in prices, and the business are also offering the multi functions sensing unit system to the customers. There is a need to make crucial choices concerning the number of different activities and operations that what items and services require to be introduced and made in the near future and what items and services need to be stopped in order to increase the total company's earnings in upcoming years. As the Figure 1.1 is showing that the factory automation company is lying in the low supply chain performance and low market performance as it is offering the unfavorable 1 percent return on invested capital (ROIC), so, it will be a better choice to discontinue this product from its product line or to re-evaluate it by determining the various chances for enhancing the performance associated with the factory automation business.