Executive Summary of Oldtown Berhad Case Study Analysis

Disclaimer: The content you are reading is just a format on how a case should be solved.
This is not the actual case solution. To get the case solution place your order on the site and contact website support.

Home >> Benjamin C Esty >> Oldtown Berhad >> Executive Summary

Executive Summary of Oldtown Berhad Case Solution

Executive SummaryThe reports deals with the problem of efficient IT spending on infrastructure of the company such as incompatible, inadequate and glitch-prone reservation system that has not been handling 45000 calls per day in an efficient way. It is advised that the business should utilize the IT spending on infrastructure, in order to enhance the appointment system. The business needs to assign a sufficient quantity of budget on improving customer commitment, strengthening earnings and optimizing the market share, which can be done by allowing the agents to utilize the web allowed reservation system as well as book more customized vacations for clients.

In present days, the whole sensor market in the United States is shifting towards providing less expensive products, which are less in costs, and the business are likewise supplying the multi functions sensing unit system to the customers. There is a requirement to make crucial choices relating to the number of various activities and operations that what products and services need to be presented and produced in the near future and what items and services need to be discontinued in order to increase the general business's revenues in upcoming years. As the Figure 1.1 is showing that the factory automation organisation is lying in the low supply chain efficiency and low market performance as it is providing the unfavorable 1 percent return on invested capital (ROIC), so, it will be a better choice to discontinue this item from its product line or to re-evaluate it by determining the different opportunities for improving the effectiveness associated with the factory automation service.